SAAS Platform

SMSHub

Multi-tenant SaaS platform for professional SMS management via Twilio API

Python Flask Flask-SocketIO Twilio API Stripe PostgreSQL WebSockets Fernet Encryption

Overview

SMSHub is a full-stack web application that allows professionals and businesses to centralize and manage their SMS communications. Users connect their own Twilio account and access an intuitive interface to send, receive, and organize their messagesβ€”just like a modern messaging app.

The Problem

Businesses using Twilio for SMS often struggle with:

  • No proper interface to manage conversations
  • Difficulty tracking customer interactions
  • Manual processes for common responses
  • No centralized inbox for team collaboration

The Solution

SMSHub provides a Messenger-like experience for Twilio SMS with enterprise-grade features:

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Real-time Messaging

WebSocket-powered instant message delivery and notifications

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Bank-level Security

Fernet encryption for credentials, hashed passwords, unique webhooks

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Contact Management

Tags, categories, notes, custom statuses for each contact

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Message Templates

Pre-configured quick replies for common responses

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Custom Webhooks

Each user gets a unique URL to receive incoming SMS

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Stripe Subscriptions

Free/Pro plans with message limits and billing

Technical Architecture

Frontend
HTML/CSS/JS Socket.io Client Responsive UI
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Backend
Flask Flask-SocketIO Flask-Login
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Services
Twilio API Stripe API Webhooks
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Data
PostgreSQL Fernet Encryption Multi-tenant Isolation

Security Measures

  • Passwords hashed with Werkzeug security
  • Twilio credentials encrypted with Fernet (symmetric encryption)
  • Unique webhook tokens per user
  • Complete data isolation between tenants
  • HTTPS enforcement in production
  • Rate limiting on API endpoints
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